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Fair Expectations: Reducing pest control claims severity

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[ SPONSORED CONTENT ] Despite the care you take in performing pest treatments, customers are still seeking damages when treatments do not go exactly how they thought. No treatment approach is effective 100 percent of the time, so what else can you do to keep them happy? It might be something as basic as communicating clearly. From your first conversation with a potential customer, you must be careful to manage their expectations.

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